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NHS 111 First

People are being asked to call NHS 111 before they decide to attend the Emergency Department at Tameside Hospital.  

Tameside and Glossop Integrated Care NHS Foundation Trust is one of the hospitals in the North West implementing the new nation-wide NHS 111 First system. 

The new service allows patients living locally the opportunity to access urgent medical help quickly and safely from the comfort of their own home and without having to wait in the Emergency Department to be seen. 

This winter, more than ever, we want patients to feel confident and assured that local NHS services are there for them and safe to use.

For those using the service, they will be spoken to and assessed by a clinical team based at the Hospital in the Digital Health Service. The team is made up of experienced nurses and paramedics who can provide advice and care - often avoiding the need for the person to attend the Emergency Department.

The new NHS 111 service gives patients access to all types of urgent care available across Tameside and Glossop, including, pharmacies, GP appointments and other services in the community. 

People with life threatening conditions that need emergency attention should still call 999. Likewise, if the condition is not serious, they should still seek advice from their pharmacy or make an appointment with their GP.

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